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Shipping & Returns

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At this time, we are unable to process exchanges or replacements for international orders. If you wish to make an exchange or need a replacement, you must return the original item back to us and place a new order for a replacement item. For assistance, please click here to contact us. Upon contacting us, we will provide you with a Commercial Invoice and further return instructions. Print out the documentation provided. Place all items being returned in one parcel. Attach the commercial invoice in a plastic document sleeve on the outside of our return package. This is necessary in order for your return to clear customs.

Within 14 days (From the date products were received), if you find the products you choose are not satisfying you in terms of color or size, it can be returned and replaced under the following condition. You need to send back to us the products in original package (you will pay the shipping fees). The products should have not been used (except tryout). When we receive the products sent back exactly, we will replace it with new ones and ship them back to you. The shipping fees for the replaced products that we ship to you should also be charged of you. Before sending the items for replacement, please transfer the shipping cost for turning back the replaced items from us first. As soon as the payment completed, will we replace the items sent from you.

Before returning the item, you must contact us. All items sent back to us must be in original condition, that is, not to wear, altered or washed, with all tags incidental. Worn or dirty items will be returned to your. We do not include freight exchange, you will be responsible for the return postage and shipping goods exchanged back to your shipping and handling. We recommend that you send your project to us as security, add tracking and insurance, because we cannot be responsible for lost shipments. Shipping and handling fee is not refundable. 

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